Privacy Policy

1. Introduction & Scope

Ridhi Sidhi Microns ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, process, and safeguard the information you provide when visiting our website (https://ridhisidhimicrons.in), requesting quotes, or engaging in B2B transactions with us.

By using our website or communicating with us, you consent to the practices described in this policy, which is aligned with the principles of the Digital Personal Data Protection Act (DPDPA), 2023 of India and standard global B2B privacy practices.

2. Information We Collect

As a B2B manufacturer, our website serves as a digital brochure and product catalog. We practice data minimization and do not collect unnecessary personal information. We process:

• Direct Communication Data: Name, email address, phone number, company name, and job title only when you voluntarily contact us via email, phone, or our WhatsApp integration.
• Commercial Data: Purchase history, billing/shipping addresses, GST details, and product requirements gathered during offline B2B transactions.
• Technical Data: IP addresses, browser types, device information, and time-stamps inherently collected by our hosting infrastructure and analytics tools to ensure website security and performance.

3. How We Use Your Information

We process your data strictly for legitimate B2B operational purposes:

• To respond to your inquiries, provide quotations, and share Technical Data Sheets (TDS) or product samples.
• To process orders, generate invoices, manage logistics, and fulfill our contractual obligations.
• To communicate important updates regarding product specifications, plant capacity, or safety regulations.
• To detect and prevent fraudulent activities or security breaches on our digital infrastructure.

4. Data Sharing and Third-Party Disclosure

Ridhi Sidhi Microns does not sell, rent, or trade your corporate or personal information to third parties for marketing purposes. We may share your data only under these circumstances:

• Logistics Partners: Sharing necessary contact and address details with transporters (e.g., VRL, TCI) to ensure timely delivery of your orders.
• Legal & Regulatory Authorities: To comply with tax laws (GST filings), regulatory audits, or lawful requests from governmental authorities.
• Service Providers: With trusted IT service providers who assist in operating our website, bound by strict confidentiality agreements.

5. Cookies and Analytics

We use Google Analytics to understand website traffic patterns and improve user experience. These tools use "cookies" (small text files placed on your device) to collect anonymous data such as page views and geographic regions.

You can disable cookies in your browser settings or opt-out by installing the Google Analytics Opt-out Add-on. Disabling cookies will not affect your ability to browse our product catalog.

6. Data Security & Retention

We implement industry-standard technical and organizational measures to protect your data against unauthorized access, alteration, or destruction. Since we do not host user accounts or process payments on this website, your financial data is completely shielded from web-based vulnerabilities.

We retain your communication and commercial data only for as long as necessary to fulfill the purposes outlined in this policy or as required by Indian commercial and tax laws (typically up to 8 years for financial records).

7. Your Rights

Depending on your jurisdiction, you have the right to:

• Request access to the personal data we hold about you.
• Request the correction of inaccurate or incomplete data.
• Request the deletion of your data (subject to our legal obligations to retain financial records).
• Withdraw consent for future communications.

8. Updates to this Policy

We may update this Privacy Policy periodically to reflect changes in legal requirements or our business practices. The "Last updated" date at the top of this page will reflect the most recent revisions.

9. Contact the Data Protection Officer

For privacy-related concerns, data access requests, or questions regarding this policy, please contact us at: